Shipping costs are determined at checkout and vary based on product type, weight, and destination. Please note that rates may be subject to change due to unforeseen factors beyond our control. For the most accurate shipping rate, we recommend reaching out to us athello@laneandco.cafor a quote before completing your purchase.

Any online order questions can be directed to the Lane & Co. team at hello@laneandco.ca or by phone at 902-406-5263

All products are listed in CANADIAN DOLLARS and do not include HST. Please note, we currently only ship to Canadian addresses and prices are subject to change at any time.

Your card will be charged in full at checkout.

No. We do our best to ensure all small decor items are stocked but only select furniture, lighting, rugs and artwork can be displayed in our showroom. If you have a question about a specific product and whether we have it in the showroom on display, please contact us.

Any in-stock items in our store ship within 3 business days. The majority of our large furniture items ship directly from the manufacturer. If you order multiple items, there may be different arrival dates for each item. Since each item and manufacturer will have different shipping and lead times we will contact you within 48 hours of placing your order to give you an approximate arrival date. If you have any questions prior to ordering don’t hesitate to contact us.

Please allow 2-3 business days for your tracking information to be updated. Often, tracking information is sent when the label is created but needs time for the item to leave the warehouse.

Not at this time. Currently we only ship within Canada.

Once you place your order, you have 24 hours to modify or cancel your order. After 24 hours any custom made orders are not eligible for cancellation. Please refer to our return policy for additional details.

Only one discount code can be applied per order. 

We source products from many different suppliers around the world. If you would like to know the origin of a specific product please contact us to find out.

Since we source products from many different suppliers names can often be repeated between them. In order to avoid any confusion we will often rename products on our website to be unique to us.

We strive to ensure that your product arrives in perfect condition but sometimes packages can get damaged in the shipping process. If your item is being delivered with an oversized carrier, please be sure to thoroughly inspect your item before signing for the delivery and note any damages or defects on the receipt with the carrier. You must notify us of any damages or defects within 48 hours of delivery. After 48 hours we cannot accept a return.

Any custom, made-to-order items are considered final sale and cannot be cancelled, returned or refunded unless damaged upon receipt. Custom, made-to-order items can include any items where you selected the fabric, colour, upholstery, finish, material, size and/or configuration.

If for any reason you are not satisfied with your purchase, we will be happy to complete an exchange or refund within 7 days of delivery.  Products must be re-sellable, returned in the original packaging and state. Lighting fixtures that have been installed or have had their wires cut are not eligible for a refund. Sofas and furniture over 50 lbs are considered final sale except in the event that the product was received with severe defects. Any custom orders, floor models and clearance items are considered final sale. You will be responsible for any applicable delivery fees and any initial shipping and freight costs are non-refundable will be deducted from your total refund amount. Please refer to our return policy for additional details